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Charity Shop Assistant

St Catherine's Hospice (RB)

Do you want to gain experience in retail, window dressing and customer service or are you simply looking for a rewarding way to meet people and help a local charity?

Our busy shops need you! Shop assistants enjoy a fun and varied role - from sorting and pricing donations to manning the till and assisting customers. These are great opportunities if you enjoy interacting with the public and have fantastic customer service skills.

What you will be doing

  • Accepting donations from the public and encouraging everyone to sign up for Gift Aid
  • Sorting and processing donated goods - this can include grading clothes and researching prices online for more unique items
  • Steaming, hanging, pricing and putting donated goods out into the shop
  • Serving customers, offering help and advice where needed
  • Manning the till, including payments through our electronic till system EPOS (for those 16+)
  • Ensuring the shop is always kept clean and tidy
  • Helping to raise the profile of St Catherine's Hospice by talking to customers

What's in it for you

  • Satisfaction of helping St Catherine’s Hospice to support local people and their loved ones when its needed most
  • Learn new skills & maintain your existing skills
  • Full training and support throughout your role
  • Travel expenses reimbursed
  • A chance to boost your CV, including a reference
  • Complete Duke of Edinburgh
  • Reference for University/College

Locations

We have shops across Surrey and Sussex, including:

  • Caterham
  • Crawley Superstore
  • Dorking
  • East Grinstead
  • Horley
  • Oxted
  • Redhill
  • Reigate

What skills do I need?

  • Good communication skills
  • A Good level of fitness and mobility - moving equipment and extended time on your feet are all core parts of this role
  • Someone who enjoys being part of a team
  • Commitment to undertake any training required for the role including a mixture of face-to-face training and e-learning as required for the role 

When do I need to be available?

Morning Afternoon Evening
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Register your interest
  • Ideal for people interested in
  • Disability
  • Health and Hospices
  • Older People
  • Young People
  • Ideal for people who like
  • Retail
  • Details
  • Accessibility
  • Age restrictions
    Suitable for 14+ and DofE
  • DBS check required
  • Equal Opportunities Policy
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description
  • Application Process
  • Application Form
  • Informal Discussion
  • References

Email: [email protected]

Copyright 2026 Voluntary Action Surrey East Ltd (VASE). Powered by Volunteer Plus

Voluntary Action Surrey East Ltd (VASE) is a registered charity 1137664 and a company limited by guarantee registered with Companies House. Registered Company Number 07313570.

Registered office address – VASE, The Community Hub, 1st Floor Library Building, 14 Gresham Road, Oxted, RH8 0BQ

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